Legal

Refund Policy

Last updated: September 22, 2026

1. Billing errors

Contact us from the account email if you were charged incorrectly or could not access the paid service. Include the workspace and charge date. Duplicate or erroneous charges are refunded.

2. Service failure

If Searchiz cannot provide the paid service for the affected billing period after reasonable retries, you may request a refund for that period. A full refund or dispute suspends paid access funded by that charge. Canceling renewal alone does not request a refund.

3. Delivered service

Completed collection, generation, and publication operations consume provider resources immediately and are generally non-refundable except where law requires. This does not limit rights that cannot legally be waived.

4. Processing

Approved refunds are issued through Creem. Timing depends on Creem, the payment method, and the bank. Contact support@searchiz.com.

AUSTRO SYSTEMS DESENVOLVIMENTO DE SOFTWARE NAO CUSTOMIZAVEL LTDA. · Brazil

Questions can be sent to support@searchiz.com. support@searchiz.com